macOS Support Essentials 10.15 - Apple Pro Training Series: Supporting and Troubleshooting macOS Catalina

macOS Support Essentials 10.15 - Apple Pro Training Series: Supporting and Troubleshooting macOS Catalina
ePUB
  • eBook:
    macOS Support Essentials 10.15 - Apple Pro Training Series: Supporting and Troubleshooting macOS Catalina
  • Author:
    Adam Karneboge, Arek Dreyer
  • Edition:
    1 edition
  • Categories:
  • Data:
    February 5, 2020
  • ISBN:
    0136552196
  • ISBN-13:
    9780136552192
  • Language:
    English
  • Pages:
    976 pages
  • Format:
    ePUB

Book Description
macOS Support Essentials 10.15 - Apple Pro Training Series
The Apple-Certified Way to Learn
This is the official book for the macOS Support Essentials 10.15course and you can use it to prepare for the Apple Certified Support Professional (ACSP) 10.15 exam. It’s a top-notch primer for anyone who needs to support, troubleshoot, or optimize macOS Catalina, such as IT professionals, technicians, help desk specialists, and ardent Mac users. This is the only Apple Pro Training Series book that covers macOS Catalina. You’ll find in-depth, step-by-step instructions on everything from upgrading, updating, reinstalling and configuring macOS Catalina to configuring network services like the Content Caching service.
 
This book covers updated system utilities and new features in macOS Catalina, including Voice Control and other accessibility features, user privacy settings, notarized apps, Startup Security Utility, and the separation of the startup disk into a read-only APFS System volume and a read write APFS Data volume.
 
This book includes the following content:
  • Authoritative explanations of underlying technologies, troubleshooting, system administration, and much more
  • Focused lessons that take you step by step through practical, real-world tasks
  • A Web Edition that provides the full text of the book online
The Apple Pro Training Series includes self-paced learning tools and is the official curriculum of the Apple Training and Certification program. After you complete this book, take the macOS Support Essentials 10.15 exam as a step towards becoming an Apple Certified Support Professional. Work through this book independently or attend a class at an Apple Authorized Training Provider or both to prepare for the exam.
 
To learn more, visit training.apple.com.
Also in the Apple Pro Training Series:
  • Final Cut Pro X
  • Logic Pro X

Content

Installation and Configuration
Lesson 1. Introduction to macOS
Lesson 2. Update, Upgrade, or Reinstall macOS
Lesson 3. Set Up and Configure macOS
Lesson 4. Use the Command-Line Interface
Lesson 5. Use macOS Recovery
Lesson 6. Update macOS

User Accounts
Lesson 7. Manage User Accounts
Lesson 8. Manage User Home Folders
Lesson 9. Manage Security and Privacy
Lesson 10. Manage Password Changes

File Systems
Lesson 11. Manage File Systems and Storage
Lesson 12. Manage FileVault
Lesson 13. Manage Permissions and Sharing
Lesson 14. Use Hidden Items, Shortcuts, and File Archives

Data Management
Lesson 15. Manage System Resources
Lesson 16. Use Metadata, Spotlight, and Siri
Lesson 17. Manage Time Machine

Apps and Processes
Lesson 18. Install Apps
Lesson 19. Manage Files
Lesson 20. Manage and Troubleshoot Apps

Network Configuration
Lesson 21. Manage Basic Network Settings
Lesson 22. Manage Advanced Network Settings
Lesson 23. Troubleshoot Network Issues

Network Services
Lesson 24. Manage Network Services
Lesson 25. Manage Host Sharing and Personal Firewall

System Management
Lesson 26. Troubleshoot Peripherals
Lesson 27. Manage Printers and Scanners
Lesson 28. Troubleshoot Startup and System Issues

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