Leveraging Digital Innovation for Governance, Public Administration, and Citizen Services

Leveraging Digital Innovation for Governance, Public Administration, and Citizen Services
PDF
  • eBook:
    Leveraging Digital Innovation for Governance, Public Administration, and Citizen Services: Emerging Research and Opportunities
  • Author:
    Nidhi Vij Mali
  • Edition:
    1 edition
  • Categories:
  • Data:
    August 16, 2019
  • ISBN:
    1522554122
  • ISBN-13:
    9781522554127
  • Language:
    English
  • Pages:
    194 pages
  • Format:
    PDF

Book Description
Digital innovations are often non-linear, non-incremental, and perhaps at times, disruptive processes that have transformed private as well as public service delivery. The rise of digitization has not only overhauled the governance system and enabled greater government-citizen engagement but has also revolutionized public administration. For public organizations to thrive, it is imperative to understand the challenges and applications that digitization can create for the development, deployment, and management of public service processes.
Leveraging Digital Innovation for Governance, Public Administration, and Citizen Services: Emerging Research and Opportunities is a comprehensive research book that combines theory and practice, reflecting on public administrative governance and citizen engagement implications of digital innovations and strategies, and how and when they can make a difference in the area of digital application in public administration. Highlighting topics such as e-government, electronic payments, and text mining, this publication is ideal for public administrators, policymakers, government officials, executives, administrators, researchers, academicians, and practitioners in the fields of computer science, information technology, citizen engagement, public management, and governance.

Content

Chapter 1. A Framework for Longitudinal Analysis of University Spin-Offs
Chapter 2. Coupling of Economic Development and Technology Diffusion for Inclusive Growth to Meet the Challenge of Technology Implementation in Perspective
Chapter 3. Data Analytics for Better Branding of E-Governance and E-Business Systems: Case of “Digital India” Campaign
Chapter 4. Digital Divide and Its Dimensions: A Study in India
Chapter 5. Digital-Locker Services in India: An Assessment of User Adoption and Challenges
Chapter 6. Learning and Developing With Each Other: Case of Collaborative Innovation Through ICT in India and Canada
Chapter 7. Participatory Mapping, E-Participation, and E-Governance: Applications in Environmental Policy

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