Facilities Manager's Desk Reference, 3rd Edition

Facilities Manager's Desk Reference, 3rd Edition
  • eBook:
    Facilities Manager's Desk Reference, 3rd Edition
  • Author:
    Jane M. Wiggins
  • Edition:
    3 edition
  • Categories:
  • Data:
    February 1, 2021
  • ISBN:
  • ISBN-13:
  • Language:
  • Pages:
    704 pages
  • Format:

Book Description
A practical guide to the principle services of facilities management, revised and updated  
The updated third edition of Facilities Manager’s Desk Reference is an invaluable resource covering all the principal facility management (FM) services. The author―a noted facilities management expert―provides the information needed to ensure compliance to current laws, to deliver opportunities to adopt new ways of using built environments, and to identify creative ways to reduce operational occupancy costs, while maintaining appropriate and productive working environment standards. 
The third edition is fully updated and written in an approachable and concise format. It is comprehensive in scope, the author covering both hard and soft facilities management issues. Since the first edition was published it has become a first point of reference for busy facilities managers, saving them time by providing access to the information needed to ensure the safe, effective and efficient running of any facilities function. This important book: 
  • Has been fully updated, reviewing the essential data covering the principal FM services 
  • Is highly practical, ideal for the busy FM practitioner 
  • Presents information on legal compliance issues, the development of strategic policies, tactical best practices, and much more   
  • Is a time-saving resource that brings together essential, useful, and practical FM information in one handy volume 
Written for students and professional facilities managers, Facilities Manager’s Desk Reference is designed as a practical resource that offers FMs assistance in finding solutions to the myriad demands of the job.


1. History of Facilities Management
2. Key Drivers of Facilities Management
3. Activities in Facilities Management
4. Delivering Facilities Management – Strategy
5. Outsourcing
6. Financial Management
7. Property and Estates Management
8. Property Legislation and Leases
9. Developing New Buildings
10. Project Management
11. Space Management
12. Workplace and Accommodation Management
13. Procurement
14. Contracts and Contract Management
15. Legislation
16. Legislation Affecting Facilities Management Activities
17. Fire Safety and Legislation
18. Electrical Supplies and Electrical Safety
19. Accessibility and Inclusive Built Environments
20. First Aid at Work
21. Asbestos
22. Water Supplies and Water Safety
23. Construction (Design and Management) Regulations
24. Business Continuity
25. Maintenance – Definitions and Strategies
26. Mechanical and Electrical Systems and Their Maintenance
27. Information and Communications Technology
28. Grounds and External Areas
29. Fabric Maintenance
30. Energy Management
31. Front of House
32. Housekeeping and Cleaning Services
33. Security Management
34. Customer and Stakeholder Relations
35. Waste Management
36. Catering and Hospitality Services
37. Quality Management
38. Document Management Services
39. Sustainability and Environmental Issues
40. Management of the Facilities Management Function

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