Cisco Call Manager (CUCM) Guide

Cisco Call Manager (CUCM) Guide
  • eBook:
    Cisco Call Manager (CUCM) Guide: How to Install, Configure, and Maintain the Cisco IP Telephony System
  • Author:
    Vinicius Buscacio
  • Edition:
  • Categories:
  • Data:
    April 2, 2019
  • ISBN:
  • ISBN-13:
  • Language:
  • Pages:
    323 pages
  • Format:

Book Description
This book will cover the main topics in a Cisco CUCM (formerly Cisco Call Manager) system, including: Call Manager History; Topology; Installation; Initial configurations; Service Parameters; Partitions and Calling Search Spaces; Phones Registration; Voice Gateways and Trunks; Call Routing; Digit Manipulation; Survivable Remote Site Telephony (SRST); Conferences and Features like Extension Mobility and Hunt Group; Cisco Unified Real-Time Monitoring Tool (RTMT); Backup and Restore; Other common tips and tricksWith this information, you will be able to start the administration of a CUCM system, implement advanced features and solve common problems. About the Author: Vinicius Buscacio is a Cisco Consultant with more than 12 years experience in Cisco Networks and Cisco IP Telephony systems. He worked in large international companies like AT&T, Orange Business Services and Italtel with Cisco Networks. He holds the certifications Cisco CCNP Collaboration, Cisco CCNP Routing & Switching, Cisco CCNA and Cisco CCDA.


Chapter 1 - Cisco Call Manager History
Chapter 2 - CUCM Topologies
Chapter 3 - CUCM installation
Chapter 4 - Initial configurations
Chapter 5 - Call Permission
Chapter 6 - Phones Registration
Chapter 7 - Voice Gateways
Chapter 8 - Trunks
Chapter 9 - Call Routing
Chapter 10 - Digits Manipulation
Chapter 11 - SRST
Chapter 12 - CUCM Users
Chapter 13 - Media Resources
Chapter 14 - Features
Chapter 15 - BULK Administration
Chapter 16 - Call Detail Records
Chapter 17 - Real Time Monitoring Tool
Chapter 18 - Backup and Restore
Chapter 19 – Appendix

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